Privacy policy

This privacy policy explains how A.J. Building Services (NW) Ltd collects and uses personal information when you use this website or get in touch with us.

Last updated: November 2026.

Who we are

A.J. Building Services (NW) Ltd, 97 Rocky Lane, Anfield, Liverpool, Merseyside L6 4BB, is the data controller for the personal information described in this policy. You can contact us about this policy by email at electrical@ajbuildingservicesltd.co.uk, by phone on 0151 547 1669, or by post at the address above.

What we collect

• When you contact us through the website form, by email or by phone: your name, phone number, email address and anything you include in your message, such as details of your property or the work you need.
• If you become a customer: the information we need to quote for, carry out and invoice the work, such as the site address and contact details.
• When you visit the website: our hosting provider keeps standard server logs, including your IP address, browser type and the pages requested, to keep the website secure and working.

How we use it, and our lawful basis

• To reply to your enquiry, prepare a quotation and arrange a visit: this is a step you have asked us to take before entering into a contract, and is also in our legitimate interests.
• To carry out and invoice work for you: this is necessary to perform our contract with you.
• To keep records we are required to keep, such as accounting records: this is a legal obligation.
• To keep the website secure and protect the contact form from spam using a hidden anti-spam field: this is in our legitimate interests.

We do not sell your personal information and we do not use it for marketing without your consent.

Who we share it with

We share personal information only with service providers who help us run our business, such as our website hosting and email providers, and only for the purposes above. We may also share information where the law requires us to. The contact page can show a Google Map, which loads from Google only if you click to show it; see our cookie policy.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry. If you become a customer, we keep records for as long as we need them to provide our services and to meet our legal, insurance and accounting obligations.

Keeping it secure

We use appropriate technical and organisational measures to protect personal information from loss, misuse and unauthorised access.

Your rights

Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it, delete it, or restrict or object to how we use it. In some circumstances you can also ask us to transfer it to you or another organisation. To make a request, contact us using the details above. We will respond within one month.

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

• Read our cookie policy

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.